Our Commitment to Quality: ISO 9001:2015 Certification
Our Commitment to Quality: ISO 9001:2015 Certification
What is ISO 9001:2015?
ISO 9001:2015 is the most current version of the ISO 9001 standard, which sets out the requirements for a quality management system. It’s built on key principles such as strong customer focus, the involvement of leadership, a process-driven approach, and a commitment to continual improvement. This framework ensures customers consistently receive high-quality products and services, delivering confidence and long-term value.
Our Legacy of Quality
Kalamunda Toyota has proudly maintained this certification for many years, placing us among a small group of car dealerships in Australia to achieve and uphold this standard. Our commitment to quality management reflects our dedication to delivering exceptional customer service, maintaining high standards across every area of our business, and always looking for ways to improve.
Why It Matters to You
For our customers, ISO 9001:2015 is a clear assurance that when you choose Kalamunda Toyota, you’re dealing with a dealership that operates to the highest standards. Whether you’re buying a new or pre-owned vehicle, having your car serviced, or seeking expert advice, you can trust that our processes are designed to meet – and exceed – your expectations.
A Commitment to Excellence
This certification is more than just a badge. It represents our ongoing promise to operate efficiently, train our people to the highest level, and keep our customers satisfied. By continually reviewing and improving our processes, we ensure Kalamunda Toyota remains a trusted leader in the automotive industry and a valued part of the local community.
When you choose Kalamunda Toyota, you’re choosing a dealership that values quality, consistency, and continuous improvement – a commitment that has earned the trust and loyalty of our Hills community for decades.
What Drives Our Pursuit of Excellence?
What Drives Our Pursuit of Excellence?
See What Our Customers Think
4.4 rating out of 265 reviews
Samantha Withnell
Claudine at Kalamunda Toyota was so amazing to deal with. She has the patience of a saint, was so kind and warm and made the whole process so easy and exciti...
View moreMathew Garbin
The team at Toyota Kalamunda were awesome – super helpful, great communication and made the whole process easy!
Ashim Chaudhary
Loved the customer service
Trevor Verran
Very supportive of the local community.
Charlie Loftus
Had our landcruiser serviced here and they did a great job the report they sent me was detailed and with photos our car was very clean from booking it in a f...
View moreChoong Keen Liew
Good service. Helpful people with Claudine and Josh.
Malik Haroon Khalil
Of all the Toyota dealerships in WA, Kalamunda Toyota has been the best experience so far. Brad was extremely helpful and secured a fantastic price for the c...
View moreAnthro Poet
Kyle was great, he was friendly and polite. Helped my dad get his new car. Worth the one hour trip.
Alan Green
I am very happy with the service department at Kalamunda Toyota. There is really no other place I would take my Prado when it needs to be serviced or repaire...
View moreMatthew Zulch
Very pleased with the purchase of a new car through Kalamunda Toyota. I had great communication with Claudine from the sales team who had a high attention to...
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