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1 April 2020 · About Us

Financial hardship

Sometimes unforeseen circumstances can affect your financial situation. If you have, or think you may miss a Toyota Finance loan payment in the future, we're here to help. Our dedicated team will take the time to understand your individual situation, and provide you with the most supportive options to get you back on track.

COVID-19 Financial Support

COVID-19 Financial Support

Toyota Finance is committed to assisting our customers, especially during the evolving COVID-19 situation. We understand that in this challenging time, personal circumstances are changing rapidly and you may need our help.

If you are a Toyota Finance customer and have been personally impacted by COVID-19, we’re here to provide hardship support if you are unable to make your repayments. Please contact us so we can assist you. 

Who is eligible for assistance?

Toyota Finance customers experiencing one of the below challenges may be eligible for hardship support:

  • If you have been medically impacted by COVID-19
  • If you are experiencing financial difficulty as a result of COVID-19