Satisfaction at Perth's Highest Level!
At Kalamunda Toyota we stand by our motto "Satisfaction at Perth's Highest Level" by being completely committed to delivering the very best Guest Experience - every time.
A business that serves it's customers before itself
It was a pleasure to visit KalamundaT oyota for my regular service, even though I have always visited Toyota Myaree which is close to my home in Beaconsfield. Due to serious family health problems, I now stay most weeks in Kalamunda to look after my grandchildren, relying on my car to get us where where need to go. I found the young man, who kindly delivered me to my grandchildren's Lesmurdie home after leaving my Yaris for service, to be courteous, related and thoughtful. I found the young woman at the desk to be patient and helpful when I couldn't find my credit card, giving me space to riffle through my purse and insisting that I take my time, no need to hurry. The entire space of Kalamunda Toyota is a business that serves it's customers before itself. Thank you!
- Rosie March 18
I'd like to commend Tristan
Many thanks to Tristan Coppin for assisting me to resolve a matter that I had not received feedback for either through the dealership or Toyota. Tristan sensed my frustration and made a commitment to have it resolved, which it was during my recent service. I'd like to commend Tristan for taking responsibility of the matter and making a commitment to have it rectified. Thank-you.
- Nigel, March 18
I'm really satisfied with the Service
I'm really satisfied with the service. Quick responses and efficient. The person who came and changed the new battery for my car is very good. I paid with my credit card on the phone,but I had to follow up a couple of times to send the receipt to my email. I got an apology note with the receipt.
- Elizabeth , March 18
In recent years the service efforts have improved
I have been a customer of Kalamunda Toyota service over the last four vehicles I have owned. An 80 series for 20 years, An FJ Cruiser for 5 years, a Toyota Corolla for 5 years and an Aurion for 5 years.I have owned more Toyotas than that and I now own a 200 series which I will service through Kalamunda as well. In all that time I have never had to have anything redone or returned because it was not done properly. In recent few years the service efforts have improved a lot and this may be partly due to your building upgrades and internal processes. The desk staff have always been friendly and helpful. This makes me feel part of the local community and this is very important.
-Geoff, March 18
Love the Dome voucher
Love the Dome voucher innovation Very pleasant thanks.
- Linda March 18
Thank you for being a wonderful Advisor Hayley
Thank you for being a wonderful advisor Hayley and keeping myself and vehicle safe for the road. A big thank you to cleaners as well .
- Anita , March 18
A true family friendly team
In all my years of buying and selling vehicles I have never had such a stress free and more pleasurable experience. Oliver, Naomi and Aneta were such a pleasure to deal with and nothing was to hard or to impossible to do. Always meet with a smile and genuine friendly greeting. The entire team at Kalamunda Toyota deserve recognition as everyone who works there are always polite and willing to help, (even to come and see our fur baby who loves people). A true family friendly team. Congrats for putting together a team that is genuine. Will only go to Kalamunda Toyota now for all my vehicles!!
- Amanda Feb 18
Just one more reason i always return to Kalamunda
Tristan from service is an excellent advisor who bends over backwards to help in every way. Having Julia come and get me from home to get my car after its service is just one more reason I always return to Kalamunda.
- Michael, Feb 18
It's a Delight
Its a delight to walk into the service area and feel as though I am special.
- Francis, January 18
It was a very lovely suprise
“It was a very lovely surprise to have my car washed and vacuumed “
- Kathy Nov 17
" Great service, nice lounge with tv, coffee machine and comfy chairs while you wait, it was someone’s birthday so got a piece of cake :)"
- Lin, Nov 17
We get an incredible, professional and pleasant service
"Always and I mean always we get an incredible, professional and pleasant service from the team at Kalamunda Toyota. This starts from the telephone interaction through to handing keys over and then having the keys returned. Well done team. This is the reason I travel back to you. Your professional advice was adhered to and appreciated even though you were extremely busy. Thank you."
-Mike and Sharlene
Always professional and courteous
Thank you for the continuing high standard of customer service! Always professional and courteous. Many thanks.
- Lesley Aug 17
Again, superb service!
Again, superb service from Scott Grayson (despite being under the weather!! Get well soon!!)
- Johann Aug 17
He was very helpful and reliable
Thank you to Brock for his professional approach in assisting with Roadside Service. He was very helpful and reliable.
- Carol July 17
Best customer care i have ever experienced
"I waited until my car was serviced and was very impressed at how comfortable I was made. Great coffee facilities. And sat in the comfort for the time of service. Car was finished in estimated time. Best customer care I have ever experienced! So thank you KT!”
- Dale July 17
Went above and beyond
Service advisor went above and beyond and brought the car to our house to exchange loan car. Always have great care from KT and we service even our vehicles there that are not Toyota's and very happy with the service".
- Janice July 17
They made it comfortable
They made it comfortable when my SR5 was getting serviced and they fixed the problem with the rear electric windows
Stephen July 17
5 Star Service
5 Star Service. Well done Guys!
Emil, July 17
Toyota Makes Life Easy
“Toyota makes life easy and I am a single mum with two kids that works full time. So when I find something that eases the stress, you keep to it.”
- Laura, April 2017
Hayley is Amazing
“Hayley is amazing and very helpful!”
- Kelli, April 2017
It is a pleasure to bring my car in
The young apprentice Alex was a very nice young man and represents your company in a very positive way. Good choice. I bought my second hand car at your dealership and have always been happy with the service and friendly staff. It is a pleasure to bring my car in, and everyone in there is pleasant.
- Suzanne, Jan 2017
Great Team at Kalamunda Toyota
Friendliness and politeness and help whenever you have contact with any staff member. Great team at Kalamunda Toyota
- Dale, Jan 2017
All the Staff are Friendly and Easy to Chat to
All of the staff so far that we have had dealings with have been friendly and easy to chat to, without any pressure. Even a staff member who was not involved offered to make us a coffee when he saw us and was also willing to chat rather than run off.
- Glen Jan 2017
The Whole Car Centre is Spotless
Every time we go to Kalamunda Toyota, we get the same pleasant greeting from Hayley and other staff in the service area. Once the service has been completed, Hayley tells us what happened in the service whilst we have a coffee in a lovely, clean, seated area. The whole car centre is spotless and a pleasure to go to. Jason Moody, second hand car salesman who sold us our car always comes and says hello. Once again, thank you Toyota, Kalamunda!
- Pauline & Bob, Jan 2017
“The pickup & drop service by an apprentice named Alex I think was fantastic! Nice to see a young polite man doing & wonderful service.”
- Edwin Daniel, The Well Caterers
Efficiency of Service
“Efficiency of service and friendly family feel to the business”
Can't Rate Highly Enough
“The whole experience was first rate - cant rate highly enough.”
They Showed a High Level of Knowledge of the Product
" The staff where all very helpful, and showed high level of knowledge of the products. Everything was completed before the time expected and the whole transaction was smooth.”
“I had a great experience in getting extra options put on the car so that when it was ready to pick up, everything was done. Great service!”
Went Above and Beyond!
“Everyone at Kalamunda Toyota were very nice and went above and beyond in every aspect of my transaction”
The Outcome Exceeded my Expectations
“Very prompt and professional customer service provided. The outcome exceeded my expectations (the car was cleaned to perfection when I picked it up!) very happy with the way they handled the service. Highly Recommended.”
All My Expectations Were Met!
“Total professionalism from all the team at KT and in particular the sales manager Graeme. Was recommended to be by a long term friend and all my expectations were met.”
Shane's Personal attention was of immense help
"Shanes personal attention and advise he has given me was of immense help. This style of personalised service is what makes people come back time and time again.Well done!!”
The Friendly Family Feel
Its the Friendly family feel you get from the staff
The Team were Extremely Helpful
"The team were extremely helpful with any questions I had. I had to wait a few months for my vehicle, but they always kept me updated"
Great Staff as Always
“Great Service, great staff as always. Always a pleasure dealing with your team”
Easy Buying Process
"Easy buying process, good staff in sales finance and customer support.”
Excellent Customer Service
“Excellent customer service. The staff at KT made the process very easy and were a pleasure to deal with.”
We appreciate her personal and professional approach
When we walked into the showroom, we were assisted very promptly at first by the front desk person and then we were promptly assisted by our salesperson, Naomi. Naomi was very knowledgeable about the car when we went for a test drive and we felt very comfortable with the no-pressure conversations. We truly noticed and appreciated the total professionalism by Kalamunda Toyota. Our Salesperson, Naomi, was very knowledgeable about the Kluger and followed up our visit with a phone call to see if we had any further questions. Naomi enabled us to feel at ease with the process of purchasing a new vehicle. We returned to Kalamunda Toyota as we felt they are the most professional to deal with. Our Salesperson, Naomi, sent us a picture of our new car once it was all ready to go - it looked amazing - and that made it all the more exciting as we looked forward to taking delivery of it. We appreciated the fact that our new car was kept in the showroom, out of the weather, once it had been cleaned and ready to go. Naomi went through every button in the car so we knew what it did prior to us driving away on the day. Naomi also bluetoothed my phone for me to help me get started and went through the screen and the touch controls. Naomi also offered to take a photo of our family taking delivery of our new car - we appreciate her personal and professional approach.
- Sandra, Feb 2016
Staff took care of my little dog
Staff were very efficient, my car was returned to me on time and cleaned inside and out. The staff even took care of my little dog while all the documents were being completed and finalised.”
- Robert, March 2016
The Capped Price Service is great for managing finances
I have always been satisfied with the service from the purchasing of the car to the services provided. The capped priced servicing is a great tool for managing finances.
- Paul, Feb 2016
I have always been satisfied
" I have always been satisfied with the service from purchasing the car to the services provided. The capped services a great for managed finances.”
- Paul, Feb 2016
Great Guest Service
" Great guest service from the service team. Vehicle was returned washed and vacuumed.”
- Paul, March 2016
Scott was honest, no messing around! He was a "let’s get the deal done kind of guy"
- Adam Feb 2016
She was there for us
The professional demeanor of Naomi was exemplary, at no times was she pushy which allowed us time to think and compare. She was there for us when needed with all the right answers. Her non pushy, attentive & honest manner was to my expectation. She lauded the Toyota product but did not put the opposition down.”
- Chris, Feb 2016
Nothing was too much trouble
The team at Kalamunda are very helpful & nothing was too much trouble for them! Scott was very helpful, patient in explaining all the technical specs in the car. He was friendly & polite! The car was ready when we expected it to be & we were not rushed by the sales consultant. He was happy to take us through everything that we needed to be aware of. He has contacted us a couple of times since the purchase just to check up to see if everything is okay.”
- Catherine, Feb 2016
He was happy to work with us.
Friendly, knowledgeable, not pushy & helpful. Nothing was too much trouble, Scott included things that I didn’t think would be included. He was very happy to work with us. Everything was explained to me about the car before we drove away. Scott went into detail about everything. “
- Belinda, Feb 2016
We will definitely be back!
We were able to book in at a time to suit us. Plus Kalamunda Toyota is close to home. The service was done in the time frame given plus we were called when they had finished the service. The cost was explained to us & the staff knew their job. We will definitely be back!”
- Elizabeth, Feb 2016
Went the Extra Mile
Friendly, professional service that went the extra mile to ensure my satisfaction”
- Hilary, Feb 2016
I would definitely recommend Kalamunda Toyota
"I would just like to say thanks for fitting my service in so quickly, advising me of progress & fitting my tyres. I would definitely recommend Kalamunda Toyota to everyone.”
-Julia, Dec 2015
The staff are very friendly
“The staff are very friendly and go out of their way to make you happy”
-Stephen, McDowell Affleck, Dec 2015
A Very Pleasant Experience
“Purchasing our new car was a very pleasant experience with all the team at Kalamunda Toyota, especially Baden.”
- Bruce & Karen, July 2015
Could Not Install My New Phone
“I had to change my phone 6 days after I purchased my car, could not install my new phone, rang salesman and he talked me through it. Really impressed with his help!”
- Bronwyn, July 2015
Love My 86
“Love my 86. so glad I decided to buy a new car. Staff were very helpful”
- Leanne, July 2015
The Best Service Provider
“Kalamunda Toyota are the best service provider I have ever been to, top shelf and first class service every time. Great work!”
- Will, July 2015
Cannot Recommend Her Highly Enough
“I purchased my Prado from Naomi. She was very attentive, listened to what my needs were and was very accommodating with information and helpfulness. Cannot recommend her highly enough!!! Will definitely recommend Naomi and KT.”
- Claire, May 2015
Naomi Makes Her First Sale!
Naomi, our newest Sales Consultant, delivered her first new Toyota to a very happy Lesmurdie local and Toyota girl from way back, Claire!
Congratulations Claire on the latest addition to your Toyota family and many thanks for choosing Kalamunda Toyota.
And, well done to Naomi on making her first new Vehicle sale to our very satisfied guest!
Oh what a feeling!
A Distance But I Was Happy I Went There
“I was amazed all of the staff couldn’t do enough for me ,everything was explained to me, car is perfect. Kalamunda Toyota was a distance from where I live, but I was happy I went there. I will also go there for my service as I am 100% they will look after my car. I will and have recommend them to friends.”
- Dianne, May 2015
Oh What a Feeling
“I have always found everyone very kind, helpful and friendly. I think my car is great. Oh what a feeling Toyota.”
- Carol, May 2015
It is a Pleasure to Come Here
“Although it’s a long way to go to have my car serviced the service was completed ahead of expected time and they had me back on the road as fast as possible. I am always surprised by the fantastic service and effort given to clients when visiting Kalamunda Toyota. I recommend this dealership to all my friends and sincerely mean it when i say it is a pleasure to come here. Also I love my RAV 4 it’s a great vehicle.”
Sally, March 2015
Comfortable & Effortless
“Everyone at Kalamunda Toyota that I dealt with were very friendly and most importantly knowledgeable about the products that I was asking questions about. This car buying experience was made comfortable and effortless for me.”
- Craig, March 2015
An Absolute Pleasure to Deal With
“Graeme Armstrong would have to be the least "pushy" salesperson we have ever encountered - an absolute pleasure to deal with. Having had our own successful sales/service businesses before retiring, he followed our own philosophy toward selling to customers and it made it a very pleasurable experience. We had earlier approached another dealership and was not happy with the high pressure hype and attitude.
He respected our knowledge and research about the vehicle we were buying and our requirements prior to delivery, making suggestions and ensuring everything went smoothly every step of the way. Delivery took longer than anticipated as this vehicle required an integrated body to be built on the rear chassis instead of a tray being fitted and it was the outside agency doing the build that resulted in the delay. Graeme, however, liaised regularly with the body builder and everything was co-ordinated to our satisfaction.”
- Keith & Beth, Mar 2015
“An overall very pleasant and easy experience in purchasing the Yaris”
- Kaylene, 2015
The Best Experience
“Having purchased a large number of cars over the years- this was the best experience so far. I would highly recommend this dealer and Graeme in sales in the future.”
- Christopher, Jan 2015
Friendly, Polite & Knowledgable
“Very friendly, professional and knowledgeable service from Graeme Armstrong. Will definitely deal with Graeme for future car purchases.”
- Peter, Jan 2015
A Converted Toyota Lover
“By personally taking my car from Perth to Kalamunda Toyota, even though I was without a car for that period of time, and home again in an excellent condition in and out, this I believe to be top of the range service, I was most impressed and very happy. I'm just extremely pleased with all aspects of the service as I was always a big lover of Holdens but I am now a converted Toyota lover, Thanks guys”
- Allan, Nov 14
“Sales rep great to deal with. Not forceful or made to feel we were obligated to buy. Would recommend him highly”
- Lee, Jan 2015
Accommodating & Friendly
“Vehicle comes back beautifully clean, staff always accommodating and friendly. All work fully explained, asked if there is any problems.”
- Michael & Sharlene, Nov 14
Awesome From the First Moment
"Richard and Kiera were awesome from the first moment I contacted Richard asking for the best price. Kiera fought hard for the best price and kept in contact with me as we were working on a strict deadline on a Friday afternoon."
- Aaron & Amanda, Aug 2014
Extremely Helpful During and After the Sale
"Graeme was extremely helpful during and after the sale. All of my questions were answered and he made the whole process of getting my new car easy. He was recommended to me by my brother and I will happily recommend him to anyone looking to buy a Toyota."
- Glenda, Aug 2014
Extremely Happy with the Service
"Our salesman, Baden, acknowledged and engaged both myself and my wife in all conversations. He answered all our questions with courtesy and professionalism. Nothing was too much trouble. I will happily recommend Baden to family and friends if they are in the market for a new vehicle. I’m extremely happy with the service provided at Kalamunda Toyota. Every person that I have encountered at the dealership has greeted me with an appropriate acknowledgment and smile, as well as displaying a very high standard of professionalism. I will happily recommend this dealership to anyone that asks my opinion.”
- Paul, Aug 2014
Satisfaction at Perth's Highest Level!
Kylie & her family love their new HiLux
Extremely Impressed with the Staff
"The details I had questions about were answered and sorted fast. I was extremely impressed with the staff at Kalamunda Toyota. It was an easy experience due to the professionalism and care of all staff”
- Robert, July 2014
“Extremely professional and easy to work with and very efficient. Keep up the good work Kalamunda Toyota”
- Andrew, June 2014
Very Nice, Smiling and Happy
“Graeme Armstrong was very nice, smiling and happy. He treated me with respect. All my questions were answered in a professional manner. And, when I picked up the car and the personalised plates had to be changed over, he did all that and cleaned my plates up like new, without being asked to. Also he sent me a diagram locating the ten audio speakers, as I could only find eight. Had no problems with the salesman, the dealership, or the car. This is my third new Toyota. I have had two Camry Grande's previously and I must say that I have never been let down once. So that is why I keep buying Toyotas.”
- Bud, June 2014
Now that’s Service!
“The technicians fixed a problem and they even washed and vacuumed my Corolla - Now that’s service! This was my first experience with Toyota and I’m loving it!’
- Jeff, June 2014
Exceeded my Expectations
The care and attention to detail provided by Baden were very good and the follow up with telephone calls to provide VIN Number for insurance and after delivery to check how the vehicle was performing exceeded my expectations. I was very impressed with the helpful, friendly staff at Kalamunda Toyota and the cooperation between the staff in satisfying my needs.
- Max, June 2014
“All the staff went out of their way to make sure we were happy!”
- Kerry, May 2014
Made to Feel Welcome
"I felt comfortable communicating with the salesperson and was made to feel welcome by all staff encountered. A very nice feeling"
- Rae, May 2014
They're Very Friendly and Helpful
"Kalamunda Toyota has alwasys exceeded our expectations as they communicate so well, both before and after our car is serviced. They're very friendly and helpful and always put a smiley face on our service sticker which I love! We will go out of our way to continue to use Kalamunda Toyota even though there are other Toyota Dealerships closer to us. They've been fantastic right through from purchase of our new Toyota from them, to servicing and anything else we need help with. They're a fantastic team and we've found that through out every department we've dealt with."
- Anthony & Rach, May 2014
Always with a Smile on his Face
"Firstly the salesperson did not mind doing business with a female. He explained and showed me how everything worked on the car and no matter how many questions I had for him he was always willing to answer and always with a smile on his face. He had to source a white Corolla ZR for me and it had to be ready to be driven out exactly one week after signing the contract, with one public holiday included in that week! Graeme made me feel I was important and made sure I was happy with the car I chose. When i arrived to pick up my car there was a congratulations on the purchase of your new vehicle with my name on it on a stand next to my new car which made me feel very special and appreciated. I have never had that done before. Graeme always kept me informed of the progress. In fact he is the first new car salesperson I have ever really felt comfortable with. It's the first time buying a new car that I have actually enjoyed the whole experience. We went on a casual visit and was met by a friendly finance person who answered a lot of my questions as the new car salesperson was not available at the time. He explained and demonstrated a lot of the car I was interested in. Every person I come in contact with at Kalamunda Toyota was very friendly and polite. Well done to all staff, you certainly exceeded my expectations".
- Wendy, May 2014
Very Friendly and Helpful
"Graeme was very friendly and most helpful. Any questions I had regarding my new car were answered in detail to the point that he was answering my questions before I actually asked them. Due to unexpected circumstances my delivery needed to be brought forward four hours. The time was changed without hestitation and my vehicle was ready on time. From the receptionist answering the phones very polite and friendly salesman as well as the other members of staff that i dealt with. I cannot remember a better experience for purchasing a new car."
- Ashleigh, Apr 2014
Answered all my Questions with Patience
"My salesperson was Graeme Armstrong, he answered all my questions with patience as it was the first time I have bought a car on my own. He did a wonderful job. Graeme installed my phone into the radio of the car and showed me how it all worked. Just would like to say that it was a great experience, everyone knew what they were talking about, which sometimes is rare, great service."
- Linda, Apr 2014
Pleasure to Deal with all the Staff
"It was a pleasure to deal with all the staff at KT who showed a genuine and professional approach."
- Kingsley, March 2014
Impressed with the Knowledge
"I was impressed with the knowledge of the vehicle, accessories and overall professionalism.. The entire sales team at kalamunda are polite and professional and knowledgeable. Happy to refer them to all and sundry."
- Les, March 2014
Answered Every Question
"They answered every question and explained in detail the vehicle and all the extras that I want. Nothing was a problem, couldn’t have been more imformed and satisfied. It was like your best friend looking after every detail and helping me make the right choice. Most enjoyable to deal with. I have bought over the year 33 vehicles and never enjoyed the experience of dealing with a dealership. I would have to say this one of the best most exciting and enjoyable times I have ever had. I could not give enough praise to both Oliver and Bruce. I felt that i was totally looked after. Everyone at KT where helpful, friendly, courteous, information and gave me the best toyota buying experience. I will be buying my next car from KT. It was as you guys say "oh what a feeling!" I cannot say enough about Oliver's professionlism, personal care and attention to detail. Bruce was like an old friend who was happy to look after me. They both gave me a wonderful experience and the most I have ever enjoyed buying a vehicle. These boys deserve a gold star for service, service, service and did I mention service. It was a fabulous experience and would refer anyone looking to buy a Toyota to Oliver and Bruce. Great guys and a excellent team at KT. No1 in my books."
- Peter, March 2014
Happy to Deliver
"The salesperson was happy to deliver a vehicle at 6:30pm at night when the car yard close at 6. Fully took the time to explain the vehicle and made my wife and I feel like the most important people he had seen in that day. Both the General Manager Oliver and Graeme were fantastic. Can't wait to get another vehicle from there. The experience was pleasurable and they weren't pushy. Satisfied isnt the word, Delighted!!! Well done Kalamunda Toyota!"
- Christian, Jan 2014
Thorough Explanation and Demonstration
"The salesperson gave me a thorough explanation and demonstration of the controls. I did not expect this to be so comprehensive."
- Vincent, Jan 2014
Helpful, Without Being Pushy
"Jo was helpful, without being pushy and went out of her way to secure a vehicle headed to another dealership, to speed up the delivery of my new car. She explained everything to me in layman terms, followed through with promises and made the whole process an easy transaction. Thanks to Joanne Dunnett and Justin Van de Ven for all your assistance. I truly appreciate your high calibre of servie which helped make this an enjoyable experience-particually when I was dreading it initially. We will certainly return customers and I wont hesitate to recomend Kalamunda Toyota to family and friends."
- Tami, Jan 2014
"Sales Consultant was not pushy, didn't try to push me to a higher more pricey model as I let him know what my price range was. Presented well and answered any queries I had."
"There was constant feedback and a professional approach without pressure. The entire team at Kalamunda headed by Oliver and supported by Graeme and others are a pleasure to deal with. Polite, professional and thorough. Toyota Australia ought to be proud of such great people selling their brand."
"Being a local resident, it was very convenient to purchase my new Corolla from Kalamunda Toyota and the selcetion, purchase and delivery all went smoothly thanks to the excellent service from sales consultant, Ross Jary."
“My experience in buying my RAV from Kalamunda Toyota was exceptional. Everyone I spoke to was most courteous and went out of their way to ensure my needs were met and my questions answered. In particular, Graeme Armstrong and Justin van de Ven were outstanding in looking after me and I appreciate this very much. I can’t speak highly enough of Graeme Armstrong. He is a very professional, friendly and knowledgeable young man who went out of his way to provide me with exceptional level of service. His attention to detail was first class (down to insisting on wiping a couple of minute smudges off one of the windows) and I would recommend him in a heartbeat to someone looking for a new vehicle. Graeme went out of his way to ensure that I was happy with everything to do with the delivery of my new vehicle and has been in touch several times since to make sure everything is going well. This is the best service I have ever received when making a purchase of this type. As an extremely satisfied Toyota owner for the 46years I have been driving (and a very happy RAV owner for the past seven years) I can’t say much more. I wouldn’t be buying anything but a Toyota and I will recommend Kalamunda Toyota whenever I can. Thanks guys, much appreciated.”
"I asked for advice to sync my new iphone and he was very helpful even though it wasn't anything to do with servicing my car!"
"Graeme called to make sure everything was on track, keeping me up to date with where all the finance and additions to the 4WD were at and he made sure that after the day the car was picked up that everything was going well. I would like to say thanks to Graeme, he was pleasant and courteous and knowledgeable about what we were buying. I would also like to thank Justin Van De Ven for being upfront and honesty, he was a pleasure to deal with."
"Very impressed with the service we received at KT. I would like to make special mention of Graeme Armstrong for being a very helpful salesman and a 'smooth operator' ."
"Cannot fault the courtesy and help with dealing with the staff at Kalamunda Toyota."
"Salesperson was informative, helpful, polite, friendly and honest."
"The team at KT always treat me as a VIP, offering a loan car, calling me as soon as my vehicle is ready and always offer to do the little extras like cleaning th car. They even wont hesitate to high pressure clean the under carriage. I take my hat off to Joel Sutton. As a Service Manager he is very personable and knowledgeable about his product. He also has the utmost respect from his colleauges and I will always recommend their business."
"We have been having our car serviced at Kalamunda Toyota for more than 2 years and we have always been happy with the service and the staff and hope that this continues."
"Joel Sutton the Service Manager should be commended for friendly and professional manner in which he deals with customers."
"Having serviced my vehicles at many different Toyota and other Dealers over many years, I think that Kalamunda Toyota is the best, especially in regard to listening to the customer and giving practical, honest advice. I think this is a result of the attitude or the managment and service staff."
"Graeme is very professional and at the same time, helpful, polite, friendly, Im very happy with the service I received."
"Car was delivered nearly a month earlier than expected. The salesman kept me informed of all the steps as to the cars progress. Provided a car for the short term in the transition time I needed. The Dealership was always willing to assist with any enquiries I had along the way. Friendly, fast customer services. Would recommend any one to buy from this Dealership."
"Always excellent service where customers are treated in a professional manner. Always a nice atmosphere while waiting in the Service Section."
"Graeme eent above and beyond with his assistance. His friendly nature made the process so simple and effective."
"Mr Armstrong is a very personable young man, with an active sense of humour, ability to listen and interpret my driving needs and follows up on small details. He knows his product."
"My expectations were exceeded as the service was completed in the specified tme and my car was cleaned inside and out…it is beautiful! Kalamunda Toyota always bend over backwards to make it convenient and the service is always done at a good cost and with care."
"Graeme & Justin, in fact the entire office personnel were extremely friendly, obliging and always available if I needed assistance. Throughout the whol deal they kept in contact with me however at no stage did they push me. They were all there to make the transaction a pleasure. Due to the delay in dleivery of the vehicle, they all kept in constant contact with me without being a nuisance or demanding. It was a pleasureable experience. Keep up the good work Kalamunda Toyota - you are all gems!"
"Graeme had great knowledge about the car, knew our answers to even the oddest questions and very easy to deal with."
"Kalamunda Toyota is convenient and their servicing efficient. They are polite and helpful whenever I speak to them."
"Very friendly & helpful staff"
"Kalamunda Toyota were prompt, attentive, friendly and the service advsiors are extremely informative and technically well informed. All servicing done to my Hilux has always been done to my satisfaction."
"The service person organised 2 mechanics to work on the car (this was totally unexpected) as I was waiting and walking around the local shops filling in time. The service was completed in about half of the normal time."
"Graeme rang when he said he would followed things up with speed and was very thorough with all that he did . He was very pleasant to deal with and even followed up a week after I took delivery to see how I was liking my new car ! He made my experience second to none and far out shone other salespersons at other car yards and hence my choice to purchase through him. I was made to feel like I was the most important customer that they had all year!!! Service with a smile !!!! A full and thorough demonstration of the vehicle was given to me prior to leaving the dealership right down to setting up my phone connection to the vehicle AAA service!!!
"My expectations were exceeded as the salesperson's commitment and dedication were evident in the personal contact and service provided. The follow up contact was much appreciated. There was always the willingness to please in giving the best deal available. Thanks you to the Kalamunda Toyots salesperson - I love my new car."
"The availablity and fit out of the GXL vs other Landcruiser models was clearly and efficiently outlined. All pricing queries were handled expeditiously."
"Graeme went out of his way to make the whole buying buying experience enjoyable and even understood our excitement of getting a new car. He always told us where we were at in getting the vehicle to us. He sent us an email to let us know the vehcile was all kitted up and ready, even with a photo of if sitting ready. Very cool! Guys at Kalamunda were excellent."
"Communication was A1, kept me informed while I waited for the car to arrive. Extremely helpful, very very friendly without the hard sell. Well presented new showroom. When I picked up the car, everything was explained thoroughly. What a great experience. Kalamunda Toyota is A1"